In 1987, the International Organization for Standardization (ISO) has developed and published standards for 9000 .
The developer of these standards - ISO - this is a worldwide federation of national standards bodies (ISO member bodies), founded in 1947. ISO member bodies of Gosstandart of Russia is Russia. ISO Central Office in Geneva.
Development of ISO 9000 standards was carried out by Technical Committee TK/176 "Total Quality management and quality assurance."
ISO standards - are documents of a general nature, forming a voluntary system ..
Standards 9000 immediately received worldwide acclaim and became one of the most popular documents ISO for more than 50-year history of this organization. The success of ISO 9000 was the confirmation of two important achievements of the developers - professionals:
Standards are grouped into easy to remember system for digital signs;
standards satisfy the growing needs of international management and used to assess the quality systems.
In Russia in 1996, they were symbols of GOST R ISO 9001 96, ISO 9002-96, ISO 9003-96). In Russia, in 1997 documented several dozen companies in the country certified to ISO 9000.
"The family of ISO 9000." (9000-1, 9001, 9002, 9003, 9004-1 8402 m)
The standards are divided into four groups:
General guidelines (9000-1, 9004)
Requirements for quality (9001, 9002, 9003).
Assistive technology quality assurance (the standards of this trend are a new index of ISO 10000, which was reserved for the TC 176)
The terminology in the field of quality management and quality assurance (8402).
ISO 9000-1: "The general management of quality and quality assurance standards - Part 1: Guidelines for Selection and Application" is an introductory standard, its primary purpose - to help the company in choosing and implementing the ISO 9000 family of standards. According to the standard 9000-1 ISO 9000 family of standards for all types of products for industrial and economic sectors.
Categories this product: 1) equipment or facilities 2) Software 3) recyclable materials 4) services (health, banking, transportation, staff training).
The choice of a particular standard is in situations where:
Render methodical assistance in quality management,
Contract between the first and second sides,
Endorse the quality of the other party and to its registration,
Implement quality system certification and registration.
ISO 9001 "Quality Systems - Model for quality assurance in design, development, manufacture, installation and maintenance," establishes requirements for the quality system where necessary to demonstrate the ability of the supplier to design and supply the relevant products. Standard to any conflict of product quality at all stages from design to maintenance. This is the most complete model of quality assurance.
ISO 9002: "Quality Systems - Model for quality assurance in production, installation and servicing"
ISO 9003 "Quality Systems - Model for quality assurance in final inspection and test"
Used for the same purpose as the ISO 9001, but differ in scope and volume of the established requirements, they are essentially a shortened version of ISO 9001.
The ISO 9001-9003 is mandatory. They are used in contractual situations and evaluation ( certification ), quality systems by external auditors. Standards for 9001-9003 is called "contract."
ISO 9004-1: "Total Quality management and quality system elements. Part 1: Guidance "is in the form of guidelines and is designed to develop and improve the quality management system, which is part of the overall function of the company's management. In ISO 9004-1 includes recommendations relating to the elements of a quality system.
ISO 8402: "Total Quality management and quality assurance - Vocabulary" is a standard, as explained basic terms of quality, used in the overall management of quality and security.
Russia has not brought its terminology in compliance with ISO 8402.
