Categories: ISO 9004:2000 Standard

November 25, 2008
6 Resource management

6 Resource management 6.1 General recommendations 6.1.1 Introduction Top management should ensure the identification and availability of resources required to implement the strategy and achieving organizational goals. These include resources for the operation and improvement of the quality management system, as well as customer satisfaction, and other interested parties. The resources may include personnel, infrastructure, work environment, information, suppliers and partners, natural [...]