Filed under: Standard EN ISO 9001:2008
- November 27, 2008
- 7. Product Creation
7. 7.1 Planning of product creation product creation organization shall [hidepost = 3] to plan and develop the processes needed for product creation. Planning processes of creation must be consistent with the requirements of other processes of the QMS (sm.4.1). Planning to create a product, the organization must determine whether, taking into account the following: a) quality objectives and product requirements, and b) the need to establish processes and documents, ensuring [...]
- November 27, 2008
- 8. Measurement, analysis and improvement
8. Measurement, analysis and improvement 8.1 General The organization shall plan and implement the monitoring, measurement, analysis and improvement required to: a) demonstrate the suitability of the product, b) ensure that the quality management system, and c) continuous improvement of the QMS. This shall include determination of applicable methods, including statistical, and utilization. 8.2 Monitoring and measurement 8.2.1 Customer satisfaction [...]
