Filed under: Standard ISO 19011:2002

November 25, 2008
INTERNATIONAL STANDARD ISO 19011:2002

INTERNATIONAL STANDARD ISO 19011:2002, Guidelines for auditing quality management systems and / or environmental management systems CONTENTS Foreword Introduction 1 Scope 2 Normative references 3 Definitions 4 Principles of auditing 5 Management of the audit program 5.1 General Regulation 5.2 Objectives and scope of the audit program, 5.3 Responsibility for the audit program, resources and procedures audit program [...]

November 25, 2008
1. Scope

1. Scope This International Standard provides guidance on the principles of auditing, management of audit programs, conducting audits of quality management systems and auditing environmental management systems, as well as guidance on the competence of auditors of quality management systems and environmental management. It is applicable to all organizations needing to conduct internal or external audits of quality management systems and / or environmental [...]

November 25, 2008
2. Normative References

2. Normative references The following normative documents contain provisions which, through reference in this text, constitute provisions of this International Standard. In the case where the following text when referring to document the date of adoption of this document, any subsequent amendments or revised editions of this document should not be used. Despite this, to reach an agreement [...]

November 25, 2008
3. Terms and definitions

3. Terms and definitions For the purposes of this International Standard, the terms and definitions contained in ISO 9000 and ISO 14050, unless they are replaced by the terms and definitions presented below. Term contained in the definition of another term or the Note, which is defined somewhere else in this section, in bold, followed by an indication in brackets [...]