Filed under: Standard ISO 9000:2001

November 24, 2008

APPENDIX A

ANNEX A (informative) Methodology used in the development of the vocabulary A.1 Introduction The versatility of the ISO 9000 family of standards requires the use of: - technical description, but not in the technical language - a coherent and harmonized vocabulary comprehensible to all potential users of the standards for quality management system . The concepts are not independent of each other, and analysis of relationships between concepts in the field of [...]

November 24, 2008

APPENDIX B

APPENDIX B References [I] ISO 9001-2001 Quality Management Systems. Requirements [2] ISO 9004-2001 Quality Management Systems. Guidelines for performance improvements [3] ISO 14001-98 Environmental Management System. Requirements with guidance for use [4] GOST R 50779.11-2000 Statistical methods. Statistical Quality Control. Terms and definitions [5] ISO / IEC Guide 2 Standardization [...]