Filed under: Standard ISO 9000:2001
- November 24, 2008
- ISO 9000:2001
STATE STANDARD OF THE RUSSIAN FEDERATION, Quality management systems Fundamentals and vocabulary GOSSTANDART RUSSIA Moscow Preface 1 DESIGNED All-Russian Research Institute for Certification (VNIIS) introduced by the Office of Certificate of Gosstandart of Russia 2 ACCEPTED and put into effect the Decree of Gosstandart of Russia from August 15, 2001 № 332-item 3 This Standard is the authentic text of the International Standard ISO 9000-2000 "systems [...]
- November 24, 2008
- 1. Scope
1. Scope This standard establishes the basic of quality management systems that are subject to the ISO 9000 family of standards, and defines related terms. This standard may be used: a) organizations seeking advantage through the implementation to achieve the quality management system, and b) organizations seeking confidence from their specified product requirements will be satisfied, and c) users of the products, and d) [...]
- November 24, 2008
- 2. The main provisions of quality management systems
2. The main provisions of quality management systems 2.1 Rationale for quality management systems, Quality management systems can assist organizations in enhancing customer satisfaction. Consumers require products whose characteristics would satisfy their needs and expectations. This needs and expectations, are generally recorded in the technical specifications for products and are generally considered to customer requirements. The requirements may be established customer [...]
- November 24, 2008
- 3. Terms and definitions
3. Terms and definitions of the terms defined in any other place in this section, in bold. For them it should be in parentheses: number. Such a boldface term may be replaced in determining its own definition. For example: - product (3.4.2) is defined as "the result of a process (3.4.1)" - the process is defined as "a set of interrelated or interacting activities, [...]
