Categories: Standards ISO 9000 / ISO 9000
- November 24, 2008
- Two. The main provisions of quality management systems - as published in Standard ISO 9000:2001
Two. The main provisions of quality management systems 2.1 Rationale for quality management systems, Quality management systems can assist organizations in enhancing customer satisfaction. Consumers require products with characteristics that satisfy their needs and expectations. This needs and expectations, are generally recognized in the technical specifications for products and are generally considered the requirements of consumers. The requirements may be established customer [...]
- November 24, 2008
- Three. Terms and definitions - as published in Standard ISO 9000:2001
Three. Terms and definitions of terms defined elsewhere in this section is highlighted in bold. For them it should be in parentheses: number. Such a boldface term may be replaced in determining its own definition. For example: - product (3.4.2) is defined as "the result of a process (3.4.1)" - the process is defined as "a set of interrelated or interacting activities, [...]
- November 24, 2008
- APPENDIX A - as published in Standard ISO 9000:2001
ANNEX A (informative) Methodology used in the development of the vocabulary A.1 Introduction The versatility of the ISO 9000 family of standards requires the use of: - technical description, but not in the technical language - a coherent and harmonized vocabulary comprehensible to all potential users of the standards for quality management system . The concepts are not independent of each other, and analysis of relationships between concepts in the field of [...]
- November 24, 2008
- APPENDIX B - as published in Standard ISO 9000:2001
APPENDIX B References [I] ISO 9001-2001 Quality Management Systems. Requirements [2] ISO 9004-2001 Quality Management Systems. Guidelines for performance improvements [3] ISO 14001-98 Environmental Management System. Requirements with guidance for use [4] GOST R 50779.11-2000 Statistical methods. Statistical Quality Control. Terms and definitions [5] ISO / IEC Guide 2 Standardization [...]
